Tresillian Lodge Frequently Asked Questions
Find practical answers about booking, facilities, access and staying at Tresillian Lodge. Contact the team when your question is specific to your group or dates.
Accommodation and Facilities
How many guests can stay at Tresillian Lodge?
Tresillian Lodge accommodates up to six guests.
How many bedrooms are there?
The lodge has three bedrooms: two rooms with king-size beds and a third room that can be set up as a super-king bed or as two single beds.
How many bathrooms are there?
There are two bathrooms, including an ensuite bathroom and a separate main bathroom.
Is a baby crib available?
Yes. One baby crib can be provided when requested before arrival.
Does the lodge have Wi-Fi?
Yes. Wireless internet is available throughout the property.
Is the kitchen fully equipped?
Yes. The kitchen includes an oven, hob, microwave, dishwasher, refrigerator, cooking utensils and an American-style fridge-freezer with an ice dispenser.
Are laundry facilities available?
Yes. The lodge includes a washing machine, clothes dryer, iron and ironing board.
Is the lodge heated?
Yes. The property includes general and underfloor heating for year-round comfort.
Is parking available?
Yes. On-site parking is available for guests.
Hot Tub and Sauna
Does Tresillian Lodge have a private hot tub?
Yes. The outdoor hot tub is reserved exclusively for guests staying at the lodge and accommodates up to six people. It is included in your stay at no extra charge; tell us when you book so it is cleaned and prepared.
Is there a sauna?
Yes. Private sauna access is included in your stay at no extra charge. Tell us when you book so it is cleaned and prepared for you.
Are towels provided for the stay?
Yes. Standard bed linen and towels are supplied. Ask the team before arrival if you need clarification about towels for wellness facilities.
Can children use the hot tub or sauna?
Children must be supervised at all times, and guests must follow the age, temperature and session guidance supplied by the property.
Location and Access
Where is Tresillian Lodge?
The lodge is at Trehane Mill, Tresillian, near Truro, Cornwall, TR2 4AS, United Kingdom.
Is Tresillian Lodge on a holiday park?
No. It is a single privately owned woodland lodge at Trehane Mill, with no shared facilities or neighbouring units. The lodge, hot tub and sauna are for your group only.
How far is the lodge from Truro?
Truro is approximately 10 minutes away by car in normal traffic.
How do guests reach the property?
The final approach follows a private single-track lane of approximately one kilometre. Detailed directions are provided before arrival.
Is the lane suitable for every vehicle?
Most standard vehicles are suitable, but very low sports cars are not recommended because the rural lane can become uneven.
Can I arrive without a car?
It is possible to reach the area by train and taxi, but a car is strongly recommended for the final journey and for exploring Cornwall.
Is the exact location easy to find by postcode?
Use the host’s arrival instructions for the final approach rather than relying only on the postcode.
Booking and Payment
How do I book Tresillian Lodge?
Use the live availability calendar on the website or contact the team directly by phone or email.
What is the minimum stay?
There is no single fixed rule, because minimum stays follow the season and are set by our house caretaker, Natalie Mallett. In peak season a stay is typically 5 nights, although a gap of 1 to 3 nights between two bookings can often be offered. Outside peak season, 2-night stays can usually be booked direct. If your dates do not show as available, contact us and ask about a shorter stay.
What payment is required when booking?
The current policy requires 50% of the total at reservation and the remaining balance 14 days before arrival.
Is there a cleaning fee?
Yes. A £125 cleaning fee is added to every quote. It is included in the total you see in the booking calendar before you confirm, so there is nothing extra to pay at arrival.
What is the cancellation policy?
Paid prepayments are fully refundable when cancelled at least 30 days before arrival and 50% refundable when cancelled at least 14 days before arrival. Later cancellations are non-refundable under the current policy.
Is a security deposit required?
Yes. A card pre-authorisation is required and is released within 4 days after departure, subject to the booking terms.
Will I pay a third-party platform fee when booking here?
A direct website booking normally avoids a separate marketplace guest service fee. Review the final total and terms at checkout.
Arrival and House Rules
What time is check-in?
Check-in begins at 5:00 PM.
What time is check-out?
Check-out is by 10:00 AM.
Are children welcome?
Yes. Children are welcome at Tresillian Lodge.
Are pets allowed?
No. Pets are not permitted, so the lodge is pet-free for guests who prefer it.
Is smoking allowed?
Smoking is not allowed inside the lodge.
Is housekeeping available?
Optional housekeeping may be arranged subject to availability and any applicable charge.
Is support available during the stay?
Yes. Guests can contact the host or local house manager for assistance.
Planning Your Visit
What is there to do nearby?
Guests can explore Truro, Trelissick, the Roseland Peninsula, St Mawes, Falmouth, the Eden Project, the Lost Gardens of Heligan, beaches and coastal walks.
What is the nearest beach to the lodge?
The nearest beaches are on the Roseland Peninsula, about 30 minutes south by car. Pendower and Carne are among the closest. Read our guide to beaches near Truro to compare them.
Is the lodge suitable for winter stays?
Yes. Heating, indoor living space, a hot tub and sauna access make the lodge suitable for year-round stays.
Should attractions and restaurants be booked in advance?
Advance booking is advisable during school holidays, summer weekends and major local events.
